The Rule of Thirds

Archive for November, 2008

What defines a Legacy system?

Posted by pridham on November 28, 2008

How do you define what is meant by a Legacy system? Old, not supported, keeps falling over, spares only available on EBay?

By Jon Collins, Freeform Dynamics Here.

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Projects should be Strategic or Tactical?

Posted by pridham on November 25, 2008

Well both obviously. But how do you manage this? Well, a clearly defined list of strategic documents help to create the path. For example, the PID is king from a PM perspective, while other strategic documents for Testing, Environments, Data Migration are critical. Getting these done early in the project will help in the long run.

Equally important is ensuring that the people who may be impacted are aware of the content so that they understand what is being done. This affects 2 areas:

  • Change Management
  • Scope Control

Change Management covers how business change is communicated to the business. Having people on your side makes the whole process of implementing new systems and processes that much easier. How you deal with those who resist change is dependent on the company ethos, but the worst approach is to hope the problem goes away by itself. I have known people who have resisted change and even made significant efforts to thwart a project who subsequently blame the project team for the impact of their actions. Failure to react to sniping is a sign of weakness that will encourage more negative behaviour.

Scope Control is dependent on ensuring that the scope is clearly defined in the first place. The secret is not just saying what is in scope, but defining what is outside scope. By ensuring that the business is educated and involved at an early stage provides the PM with confidence that the subject will not be revisited in the future. And if it is, there is a clear baseline that enables Change Control to manage additional effort required.

A sign on Ted Turner’s desk reads: Do something. Either lead, follow or get out of the way.

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Etherpad – Realtime Share Document Creation

Posted by pridham on November 21, 2008

This website allows multiple people to contribute to a text document in REAL time. No lag. It shows who has done what in different colours, making it useful for coders or taking minutes for meetings. No logins or software to be downloaded,

Currently only plain text can be used, but there are plans to allow formatted documents in the future.

Etherpad is here (as you can see, it is possible to have bespoke names).

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Report Recommends Universities Share Services

Posted by pridham on November 21, 2008

Report from Duke and Jordan highlights benetits of sharing student management and back office facilities.

Here

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Oracle EBS Support for R11.5.10

Posted by pridham on November 20, 2008

Oracle has extended Premier Support for the Oracle E-Business Suite Release 11.5.10 until November 2010. Paying for extended support will provide cover for a further 3 years until November 2013.

Differences between services provided by the different levels of support:

Premier Extended Sustaining
Major
product and technology releases
Y Y Y
Technical support Y Y Y
Updates,
fixes, security alerts, data fixes, and critical patch updates
Y Y
Tax, legal, and regulatory updates Y Y
Upgrade
scripts
Y Y
Certification with most new third-party products/versions Y
Certification
with most new Oracle products
Y
Certification with most existing third-party products/versions Y
Certification
with most existing Oracle
products
Y
Access to Metalink Y
Fixes, updates, and critical patch updates created
during the Premier Support stage
Y
Upgrade scripts created during the Premier Support stage Y

Sustaining Support

This is the default support if you choose not to buy Extended support after Nov 2007 or Nov 2013 if you did.

explicity excludes the following:

1. New updates, fixes, security alerts, data fixes, and critical patch updates
2. New tax, legal, and regulatory updates
3. New upgrade scripts
4. Certification with new third-party products/versions
5. Certification with new Oracle products

Oracle Lifetime faq document here.

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Public Sector to increase ICT Outsourcing

Posted by pridham on November 20, 2008

Many small organisations will aggregate their demand to enter a market that they have so far neglected, leading schools, colleges and community services to take advantage of outsourcing. This will combine with organic growth in established government markets and the demands of transformation programmes to lift spending in the sector from £7.5bn in 2008 to £10bn in 2013, according to a new report on the subject.

Here

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Forrester Customer Service Software Solutions Q4-08

Posted by pridham on November 20, 2008

Here

Posted in e-world | 1 Comment »

What happens when projects don’t get buy-in

Posted by pridham on November 14, 2008

The following parable explains what happens when projects do not have buy-in from key participants. Can you relate it to any projects you have been involved in?

I live very happily in Reading
My boss tells me to go to Newbury.
I do not want to go to Newbury.
I see the bus to Newbury approaching.
I shoot the tyres of the bus.
I get on the bus and insist the driver goes via John O’Groats.
I need to use the lavatory.
I refuse to use the conveniences on-board.
Why does the bus smell?
I refuse to travel under these outrageous conditions.
Somehow we arrive in Newbury.
How did that happen?
The trip was very uncomfortable…why did they insist I went the long route with no tyres?
Oh look…it’s 4 o’clock…time to go home

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Oracle Offers CRM Gadgets to Boost Salesforce Productivity

Posted by pridham on November 14, 2008

Oracle releases CRM Gadgets for Sales, five mini-applications that let salespeople do desktop search and access information about contacts, top accounts, top deals and sales quotas. The idea is to give Salesforce.com a run for its money by modernizing the software in organizations that use Oracle’s enterprise applications.
Here

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Apps Release 12.0.6 Released

Posted by pridham on November 12, 2008

Here

and Apps Technology update 12.0.6 here

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